When you work with a professional realtor to buy or sell your home, you want a responsive and professional relationship. So, what should you expect as a client in terms of communication with your realtor? Here are a few questions to ask them in order to find the right communication fit. 

What Is Your Response Time?

Clients have the right to expect a reasonably rapid response to their communications and concerns. But what is a reasonable expectation for responses on a regular basis? In general, professionals should not be expected to pick up the phone no matter what nor to return a call within minutes every time. But you should be able to get a response within a few hours or by the end of the day at the latest. 

What Is Your Preferred Method of Communication?

How does the realtor like to communicate with clients? While phone calls are a mainstay of the industry, today's clients and realtors alike are making more and more use of email, texting, video calls, and more. So, what methods is your realtor most likely to use? How would they prefer you to contact them so they can do any necessary research and respond in a timely manner? Does that mesh with your style? 

What Happens in Cases of Emergency?

In a tight real estate market, you may have a last-minute, emergency, or rushed need on occasion. Be clear about what you deem an emergency so you both are on the same page. Then, find out how you can contact them if you have something extraordinary to deal with and what their response will look like. 

What Are Your Days Off?

Clients understand that every professional has to balance their work and home life. So some time away from the phone, office, and computer is beneficial to both the client and the realtor. Inquire about their schedule and when they take time away from work. A healthy balance often involves at least one day off per week and certain hours each day. However, a good realtor is also somewhat flexible about this at times. 

Where to Start

Communication is vital in the realtor/client relationship. So, finding someone who fits your communication styles and expectations is one of the most important ways to select the right professional. Start today by meeting with a realtor in your area and asking these key questions. No matter what you decide, you'll have more success and a smoother transaction.

For more information, contact a realtor near you.